The reputation of your business is the most important asset which needs to be maintained. With the advent of technology, customers are no longer required to have access to a desktop for checking your brand’s online reputation. One can use his laptop, tablet or even a smartphone to quickly perform a search for your business. Considering this fact, it is getting more and more important that the mentions and sentiments related to your business are monitored properly. One bad press can ruin your reputation and that is where online reputation management comes into play. SEO Book Lab helps you with that by building authority on your search results.

While our social media team ensures that genuine reviews and feedbacks are being utilized in a positive manner, our online reputation management team works for removing the defamatory and unsubstantiated content from the search results. For differentiating between a genuine and fake review, we design a dedicated review management strategy as per your business needs. These strategies are built while considering various factors like competition’s tactics, customer satisfaction as well as employee behavior. When it comes to Internet and social media, we leave no stone unturned before we share a confidential report with you.

The first step is to learn if there is any negative sentiment. So how do we find out what is being said out there? We use the most efficient reputation monitoring tools that will not only help you spot the problem, but also to get rid of it gently. Such software and tools come with a variety of options and price tags. Thus we also help you find the right set of tools after we have had a thorough understanding of your needs. Our experience with the usage of these tools and the track records of their past success helps us make the right choice for you. From finding the number of people who searched for you, to learning their journey related to your brand, these tools can do anything.