The reputation of your business is the most important asset which needs to be maintained. With the advent of technology, customers are no longer required to have access to a desktop for checking your brand’s online reputation. One can use his laptop, tablet or even a smartphone to quickly perform a search for your business. Considering this fact, it is getting more and more important that the mentions and sentiments related to your business are monitored properly. One bad press can ruin your reputation and that is where online reputation management comes into play. SEO Book Lab helps you with that by building authority on your search results.
While our social media team ensures that genuine reviews and feedbacks are being utilized in a positive manner, our online reputation management team works for removing the defamatory and unsubstantiated content from the search results. For differentiating between a genuine and fake review, we design a dedicated review management strategy as per your business needs. These strategies are built while considering various factors like competition’s tactics, customer satisfaction as well as employee behavior. When it comes to Internet and social media, we leave no stone unturned before we share a confidential report with you.
The first step is to learn if there is any negative sentiment. So how do we find out what is being said out there? We use the most efficient reputation monitoring tools that will not only help you spot the problem, but also to get rid of it gently. Such software and tools come with a variety of options and price tags. Thus we also help you find the right set of tools after we have had a thorough understanding of your needs. Our experience with the usage of these tools and the track records of their past success helps us make the right choice for you. From finding the number of people who searched for you, to learning their journey related to your brand, these tools can do anything.
Once you have access to the monitoring tools, the next step is to get your set of desired search results at the top. When you hire us as your online reputation consultants, we make sure that your social as well professional links rank higher than any of the unwanted posts. While doing so we are dealing with every possible online crisis in time and building a reputation by continuously participating in the required forums. For example, if your business needs your twitter page to be listed among the top results, it is customary that the corresponding account is being used for tweeting at least once a week. Same is true for all other online channels which we monitor and maintain conversations at.
Doesn’t matter if you are an individual or a company, feel free to contact us to get a detailed report of your current online reputation along with the list of potentially damaging results. We can then sit together and discuss how you can defend yourself and own your entire first page of search results.